Listening Sample Task-1

Listening sample task – Form completion (to be used with IELTS Listening Recording 1)

PART 1 

Questions 1 – 8 

Complete the form below.

Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer. 

PACKHAM’S SHIPPING AGENCY – customer quotation form 

 Name: Jacob 1 ………… 

Address to be collected from: 2 ………… College, Downlands Rd

 Town: Bristol

 Postcode: 3 ………… 

Size of container: 

Length: 1.5m 

Width: 4 ………… Height: 5 ………… 

Contents: clothes 

6 ………… 

7 ………… 

Total estimated value: 8 £………… 

Example 

Country of destination: ..........….. Kenya

Listening sample task – Form completion (to be used with IELTS Listening Recording 1)

Tapescript for IELTS Listening Recording 1 

You will hear a telephone conversation between a customer and an agent at a company

which ships large boxes overseas. 

A Good morning Packham’s Shipping Agents. Can I help you? 

B Oh yes, I’m ringing to make enquiries about sending a large box, a container, 

back home to Kenya from the UK. 

A Yes, of course. Would you like me to try and find some quotations for you? 

B Yes, that’d be great. Thank you. 

A Well first of all, I need a few details from you. 

B Fine. 

A Can I take your name? 

B It’s Jacob Mkere. 

A Can you spell your surname, please? 

B Yes, it’s M-K-E-R-E. 

A Is that ‘M’ for mother? 

B Yes. 

A Thank you, and you say that you will be sending the box to Kenya? 

B That’s right. 

A And where would you like the box picked up from? 

B From college, if possible. 

A Yes, of course. I’ll take down the address now. 

B It’s Westall College. 

A Is that W-E-S-T-A-L-L? 

B Yes, ... college. 

A Westall College. And where’s that?

Listening sample task – Form completion (to be used with IELTS Listening Recording 1)

B It’s Downlands Road, in Bristol. 

A Oh yes, I know it. And the postcode? 

B It’s BS8 9PU. 

A Right ... and I need to know the size. 

B Yes, I’ve measured it carefully and it’s 1.5m long ... 

A Right. 

B 0.75m wide ... 

A OK. 

B And it’s 0.5m high or deep. 

A Great. So I’ll calculate the volume in a moment and get some quotes for that. But 

first can you tell me, you know, very generally, what will be in the box? 

B Yes there’s mostly clothes. 

A OK. [writing down] 

B And there’s some books. 

A OK. Good. Um ... Anything else? 

B Yes, there’s also some toys. 

A OK and what is the total value, do you think, of the contents? 

B Well the main costs are the clothes and the books – they’ll be about £1500 but 

then the toys are about another two hundred – so I’d put down £1700.

Listening sample task – Form completion (to be used with IELTS Listening Recording 1)

Answers: 

1 Mkere

2 Westall

3 BS8 9PU

4 0.75 m/metre(s)/meter(s) (wide) / three(-)quarter(s) (of) (a) metre/meter (wide) / 

 ¾ m (wide) / 75 cm(s) (wide)

5 0.5 m/metre(s)/meter(s) (high/deep) / (a) half (a) metre/meter (high/deep) / 

 ½ m (high/deep) / 50 cm(s) (high/deep)

6 & 7 in either order

 (some) books 

 (some) toys

8 1,700

Words in brackets are optional - they are correct, but not necessary. Alternative answers are 

separated by a slash (/).